Jackaroo
Welcome to Yalla Jackaroo (hereinafter, "Jackaroo" or "Platform") provided and controlled by Yalla Technology FZ-LLC (hereafter referred to as "we", "us", or "our"). This Privacy Policy (hereafter referred to as "policy") describes how we collect and use your personal information in relation to our websites, products, services, events, and experiences that reference this policy ("Service(s)") to you. We attach great importance to protecting the personal information and privacy of users (hereinafter "user" , "user", or "you").
We attach great importance to privacy and protect the personal information and privacy of all our users in accordance with the applicable privacy laws worldwide.
To provide you with more accurate and personalized services as well as a more secure Internet environment, we have defined our principles for the collection, use, provision, storage and protection of your personal information in accordance with applicable data protection laws, regulations and technical specifications, and further elaborated your rights related to your personal information.
This policy is closely related to your use of our Platform or Services. When you download, install, start, browse, register, log in or use our Platform or Services (hereinafter collectively referred to as "using our platform or services"), we will process and protect your personal information in accordance with this policy. We try our best to explain to you the technical terms covered by this policy in a clear and concise manner so that you can understand them. We have used bold font to distinguish the terms in this policy that are (possibly) significantly related to your rights and interests. Please read them carefully.
In particular, we would like to draw the attention of underage users (especially children under the age of 13) and their guardians. We have specified Section 10. Age restrictions and parental/guardian controls on the protection of underage users (in bold). Please read it carefully.
We hereby remind you:
Please carefully read and fully understand this policy before using, or continuing to use our Products and Services, and make appropriate choices in accordance with the guidelines set out in this policy when necessary. If you do not agree with the content of this policy, it may cause our products or services to fail to function properly, or fail to achieve the intended effect of our services. You should immediately stop accessing/using our products and services.
YOU KNOW AND CONFIRM THAT IF YOU CHECK "AGREE" TO THIS PRIVACY POLICY AND USE YALLA JACKAROO, YOU AGREE THAT WE WILL PROCESS YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.
Please be aware that this policy only applies to the information collected by us to provide services to you through the Platform, and does not apply to the information collected by third parties that access the Platform to provide you with products or services.
This policy sets out the basis for our processing of any personal information collected from you or provided to us by you. If you have any other questions about how we use your personal information, please contact us at [email protected].
Our mailing address: Dubai Internet City (DIC) 16, United Arab Emirates (P.O. Box: 501913)
To improve the readability and user-friendly interaction of the privacy policy, we present it through the table of contents.
We will follow the principles of what is rightful, legal and necessary to collect and use the personal information that you voluntarily provide to us, obtained by us from third party and automatically collected during you use of our Platform and Services. If we want to process your personal information for other purposes not specified in this policy, or use the information we have collected for other purposes based on a particular purpose, we will notify you in a reasonable manner and seek your consent (when required by applicable data protection laws) again before using it.
When you choose to register and log in your account with email address, we will, thus, collect your email email address so as to provide you with quick login service.
When you choose to participate in activities and/or surveys organized by us or our affiliates or third parties on the platform, you may be required to provide your name, gender, mailing address, contact information and bank account information. If you refuse to provide them, it may affect your participation in related activities and/or surveys, but it will not affect your use of other functions.
When you first time enter into our Platform with a third-party account (such as Facebook, Google and, Apple ID), we'll help you create a Jackaroo Account. In this way, we will collect your userid, username and avatar in aforementioned third-party platform, which are then used to generate a unique User ID for your account. You can also choose to fill in manually or modify your Jackaroo username and avatar according to your own needs.
The handling of your personal information by certain third-party applications will be subject to their respective privacy policies.
During you use of our Platform and Services, we will automatically collect data from you, i.e. your Open ID, Ad ID, IP address, device information code, device information series ID, Android ID, XID (ID generated based on existing device information, model, manufacturer, Android ID and time zone settings), registration time, login time and records about your use of the services, such as the date and timestamp of the operation. We also collect and store your data below:
In accordance with relevant laws and regulations, we may collect and use some necessary personal information without your authorized consent under the following circumstances:
We use your personal information to operate, provide, develop, and improve the Platform and Services, based on your consent, for performance of the contract between you and us or third parties, for complying with our legal obligations, or for pursuing our or third-party legitimate interest (if applicable), for the following purposes:
We entrust other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, communications, security, infrastructure and IT services, to customize, personalize and optimize our service, to provide customer service, to analyze and enhance information (including information about users' interactions with our service), and to process and administer consumer surveys.
please refer to Information Collection and Use of Third-Party Service Providers.
We entrusted Service Providers to provide customer support and to manage our communities ONLY SUBJECT TO the following conditions:
You understand and be informed that, in order to provide you with more complete and high-quality products and services, we will authorize our business partners to provide you with some services. In such cases, we may share some of your personal information with our partners, so as to provide you with better customer service and user experience. Please note that we will only share your personal information for legal, legitimate, necessary, specific and explicit purposes and will only share your personal information as is necessary to provide our services. We will conduct security assessment and processing on the output form, flow and use of information data, so as to ensure data security. At the same time, we will carry out strict supervision and management to our partners. Once we find that they are handling your personal information in violation of the rules, we will terminate our cooperation with them with immediate effect and pursue legal responsibility against them.
Currently, our partners include the following types:
Those who entrust/delegate us with/to promotion and advertising. You grant us the right to share the indirect user profiles formed by us using your relevant information collection with partners who entrust us to carry out promotion and marketing, so as to help them make marketing or decision-making suggestions, improve the effective touch rate of advertising, and further understand user needs. We promise that we will not share any personal information that can identify you without your consent.
You understand and be informed that, in order to provide you with more complete and high-quality products and services, we will authorize our business partners to provide you with some services. In such cases, we may share some of your personal information with our partners, so as to provide you with better customer service and user experience. Please note that we will only share your personal information for legal, legitimate, necessary, specific and explicit purposes and will only share your personal information as is necessary to provide our services. We will conduct security assessment and processing on the output form, flow and use of information data, so as to ensure data security. At the same time, we will carry out strict supervision and management to our partners. Once we find that they are handling your personal information in violation of the rules, we will terminate our cooperation with them with immediate effect and pursue legal responsibility against them.
Currently, our partners include the following types:
Those who entrust/delegate us with/to promotion and advertising. You grant us the right to share the indirect user profiles formed by us using your relevant information collection with partners who entrust us to carry out promotion and marketing, so as to help them make marketing or decision-making suggestions, improve the effective touch rate of advertising, and further understand user needs. We promise that we will not share any personal information that can identify you without your consent.
Our affiliates. We will only share these information with our affiliates or third parties with your consent or otherwise permitted by applicable laws, so as to ensure that you receive consistent services in experience during the activities.
Other third parties. You may share your personal information or other information with third parties (including non-specific objects) based on the Platform by yourself. However, we shall not be liable for the disclosure, use and other related situations of information caused by your sharing behavior.
Transfer is the transfer of control over your personal information to another company, organization or person. We will not transfer your personal information to any other company, organization or person unless we obtain your explicit consent. However, the following circumstances are excluded:
Public disclosure is the act of releasing information to society or to a non-specific group of people. In principle, we will not voluntarily disclose your personal information to the public. However, the following circumstances are excluded:
Exceptions to authorized consent of sharing, transferring and public disclosure of personal information
In accordance with relevant laws and regulations, we may share, transfer or publicly disclose your personal information without your prior authorized consent under the following circumstances:
Please understand that, in accordance with the current legal provisions and supervision requirements, we do not need to separately notify you and obtain your consent to share or transfer the personal information that has been de-identified, and to ensure that the recipient of the data cannot recover and re-identify the subject of personal information.
Your personal information will be processed on servers that may not be in your place of residence. Our support, development and other teams around the world have access to your information from outside of your place of residence. No matter where our servers are located, we will take appropriate measures to protect your rights and interests in accordance with this privacy policy.
Our servers used for platform services are located in: Frankfurt, Germany.
If your personal information is transmitted in different countries, we will separately inform you of the purpose and recipient (when required by the data protection laws and regulations of your country) of your personal information via system message or email, and we will obtain your authorized consent (when required by the data protection laws and regulations of your country). We will strictly comply with the data protection laws and regulations of your country and ensure that the data recipients have adequate data protection capabilities to protect your personal information. You may refer to the appropriate safeguards used by us in the context of cross-border transfer by contacting us as described in "How to contact us" in the policy.
We will store your personal information for the necessary and reasonable storage period required for the purposes specified in this policy and required by laws and regulations. After the expiration of the aforementioned period, we will delete or anonymize your personal information, except where retention is necessary for complying with our legal obligations or as otherwise required by laws and regulations. (The so-called "anonymization" refers to the process in which the subject of personal information cannot be identified and the processed information cannot be recovered through the technical processing of personal information. The information obtained after anonymization of personal information does not belong to personal information.)
In principle, we will remove your personal information without delay after the purpose of collecting personal information is achieved and/or beyond the storage period required by laws and regulations. However, we may retain your personal information even after you have deletd your personal information, you have closed your account with us or we have ceased providing Services to you, if retention of your personal information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud, cheating or abuse, or enforce this policy or any other agreement we may have with other users.
If we cease operation, we will stop collecting your personal information in a timely manner, notify you of our cessation of operation in the form of one-by-one service or announcement, and delete or anonymize your personal information held by us.
To ensure the security of your personal information, we will endeavor to take various security measures in accordance with industry standards to protect your personal information, so as to minimize the risk of your personal information being damaged, embezzled, revealed, accessed without authorization, disclosed and changed. We will actively establish data classification and grading systems, data security management standards and data security development standards to manage and regulate the storage and use of your personal information and ensure that no personal information unrelated to our services are collected.
Please keep your account and password information properly. We will use commercially reasonable efforts to ensure that your information is not lost, abused or altered by backing up to other servers, encrypting user passwords and other security measures. Despite the aforementioned security measures, please note that there is no "100% security measure" on the information network.
In order to prevent security incidents(including personal information leakage), we have formulated a proper early warning mechanism and emergency response plan in accordance with laws and regulations. If a security incident does occur, we will inform you of the relevant situation in a timely manner by email, letter, call, push notification and other relevant methods, when required by laws and regulations. When it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to release an announcement, when required by laws and regulations. At the same time, when required by laws and regulations, we will also take the initiative to report the handling of personal information security incidents in accordance with the requirements of regulatory authorities, and closely cooperate with the government and regulatory authorities.
This Section only applies to users located in a relevant jurisdictions, unless otherwise specified. If you are a user located in any country/disctrict listed in the Adaptation Area List, then the terms set out under the name of your jurisdiction in Adaptation Area List apply to you in addition to the terms set out in this policy.
We take very seriously and do our best to protect your rights related to your personal information. You may ask us to stop using part or all of your data and withdraw your consent.
You may have certain rights in relation to the personal information we hold about you. Some of these only apply in certain circumstances (as set out in more detail below). Please note that in order to protect your information, we may need to verify your identity before responding to any request to exercise your rights.
You have the right to request access to your personal information we hold about you, how we use it, and who we share it with. We may not be able to provide you with certain personal information if providing it to you would interfere with another person's rights (e.g. where providing the personal information we hold about you would reveal information about another person).
You also have the right to correct that information if it is inaccurate or incomplete.
You can access and correct your personal information by logging into your account at any time.
If you want us to correct your personal information that you are unable to correct using your account, please contact us as described in Section "How to contact us".
If certain of our processing is based on your consent, you may withdraw your consent by contacting us as described in Section "How to contact us".
For the device permissions you authorized, you may change or withdraw your device permissions (please refer to Device Permission Invocation List) via the device's operating system. We will collect personal information according to your settings of changing or withdrawing permissions.
If you choose to withdraw your consent, we will no longer collect such related information, but please note that this will render some or all of the functions unavailable. At the same time, your decision to change or withdraw your consent will not affect the processing of your personal information that we previously conducted based on your consent.
In some service functions, we may make decisions based solely on non-manual automatic decision-making mechanisms such as information system and algorithm. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us for an explanation and object automated decision making, and we will also provide appropriate remedies to contact us for management
Erasure
You can delete our account, or remove certain personal information, by logging into your account and following the instructions set forth in Section 6. How do you delete your account. We may retain the personal information if there are valid legal grounds for us to do so (e.g., for the defence of legal claims, freedom of expression or some other legal obligation) but we will let you know if that is the case. Where you have requested that we erase your personal information that we have made public and there are valid legal grounds for erasure, we will use reasonable steps to inform any third party to whom we have disclosed the relevant personal information so that they can erase it too.
You have the right to request the deletion of your Jackaroo Account at any time. This allows you to exercise control over your personal information and supports your right to be forgotten.
Upon the successful deletion of your account, whether initiated through Third-party Application or via our Customer Service, all personal information associated with your Jackaroo Account will be permanently removed from our active databases.
Please be aware that the deletion of your account is a permanent action and cannot be reversed. We will not be able to restore your Jackaroo Account or retrieve any data associated with it once deleted. After your account is deleted, your personal information will be removed from Jackaroo, except the personal information that must be retained by us as clearly stipulated by laws (such as the information related to your transactions in Jackaroo, and the data that should be retained as clearly stipulated by the government or laws).
If you need to obtain a copy of your personal information on the platform, you may appeal to us according to the contact information provided in Section 12. "How to contact us" of this policy, and we will reply to you in time after verifying your user ID. Please note that we currently only support providing files in csv and json formats.
For security and identification reasons, you may not be able to directly access, correct or delete some information through the interactive interface of Jackaroo. If it is necessary for you to access, modify or request to delete such information according to laws, please send your questions to our designated email according to the contact information provided in Section 12. "How to contact us" of this policy. We will review the problems involved as soon as possible and reply to you in time after verifying your identity.
Certain jurisdictions may confer your right to object to certain of our personal information processing. You may exercise your right to object by contacting us as described in "How to contact us" in this policy.
You have the right to file a complaint with the supervisory authority in charge of data protection.
We attach great importance to the protection of users' privacy. If you have any comments or suggestions about us, you can send them to us. We are very happy to communicate with you and address your concerns.
You can initiate account deletion through Settings - Delete Account. After your account is deleted, your personal information will be removed from Jackaroo, however, we would like to note that in some cases we are obliged to keep your personal data for certain period of time. For instance, if we need to provide services to you, detect or resolve issues security or functionality-related issues, comply with the law, safeguard the right to free speech or carry out any actions for internal purposes that you might reasonably expect. If we do not have obligations to perform any of the above actions, we can delete your personal information after deletion..
Please refer to the Account Deletion Policy for details.
Jackaroo may include third-party products and/or services or information and/or services linked to third parties. Before using the third-party products and/or services, you need to jump to the corresponding applet or third-party page. Your use of such third-party services (including any personal information provided by you to such third party) is subject to the third party's terms of service and privacy policy (but not this policy), and you need to read the terms carefully and decide whether to accept them at your sole discretion. Please protect your personal information properly and provide them to others only when necessary. This policy only applies to the information collected, stored, used, shared and disclosed by us, but does not apply to the services provided by any third party or the rules governing the use of information by any third party. The third party shall be solely responsible for the behavior of using your information.
If you do not refuse to accept cookies and other similar technologies (hereafter referred to as "cookies"), Jackaroo will set or access cookies on your relevant mobile device so that you can log in or use the services or functions of Jackaroo that rely on cookies. Jackaroo uses cookies to provide you with more thoughtful personalized services, including promotion services.
You have the right to choose to accept or refuse to accept cookies. You can refuse to accept cookies by changing your browser settings or by setting it on your mobile device. However, if you choose to refuse to accept cookies, you may not be able to use the services or functions of Jackaroo that rely on cookies.
We do our best to comply with data protection laws and regulations worldwide to protect users' personal data.
At the same time, we are constantly updating our data protection work to ensure compliance with legislative requirements in various jurisdictions. Please give us feedback if there is any need for improvement or adaptation regarding our data protection you find in your daily use.
Some jurisdictions have their own particular requirements. If you are a user located in the specific jurisdiction set out below, the relevant terms under the name of your jurisdiction apply to you in addition to the terms set out in our Privacy Policy.
please refer to Adaptation Area List.
Jackaroo is not directed at people under the age of 13 (or such applicable age of majority under relevant local laws of the user) ("Child") . In certain cases this age may be higher due to local regulatory requirements, please see the relevant part of the Terms of Service for the specific minimum age limits, and the terms set out under the name of your jurisdiction in Adaptation Area List as well for more information.
Unless otherwise restricted by applicable law for applicable age of majority under relevant local laws of the user, Child who is allowed to use our Platform and Services in accordance with his relevant local laws, shall read the following terms carefully in the company of his guardians, and obtain firstly parental/guardian consent to and acknowledgment of this policy (both for themselves and on their Child's behalf).
We do not knowingly collect personal information from any Child without such consent and acknowledgment. Hereby, parents/guardians shall make a decision on whether to accept this policy after full understanding:
(1) Users who are under the age of 16 (especially those under the age of 13 or such applicable age of majority under relevant local laws of the user) shall read all the terms of this policy and use the relevant services of Jackaroo under the supervision, guidance and consent of their guardians.
(2) We attach importance to the protection of personal information of underage users. When filling in personal information, underage users shall strengthen their awareness of personal protection and treat it with caution. Please use relevant services of Jackaroo correctly under the guidance of their guardians.
(3) We will ensure the confidentiality and security of underage users' information in accordance with relevant laws and regulations and the terms of this policy. If we find ourselves collecting personal information from underage users without the prior consent of verifiable parents or legal guardians, we will delete the relevant data as soon as possible. If you are the guardian of an underage user, when you have any questions about the use of our services or the user information provided to us by the underage user under your guardianship, or if you believe that there is a user who is Child, please contact us in time according to the contact information provided in Section 12 of this policy.
We reserve the right to update or amend this policy from time to time. These updates and amendments will form part of this policy and have the same effect as this policy. Without your explicit consent, we will not diminish your rights under this policy as currently in effect.
In case of any update of this policy, we will update the revised version here along with the "last updated" date,and notify you via Jackaroo or other means, as appropriate, so that you can be informed of any changes made to this policy in a timely manner.
If you wish to make a complaint about how we handle your Personal Information, please contact us at [email protected] and we will endeavour to process your request as soon as possible. This does not affect your right to file a claim against a data protection authority.
If you have any suggestions or questions about the protection of personal information, or you have any questions about this policy, you can contact us through the following ways. We will review the problems as soon as possible, and give a reply within 15 working days after verifying your user ID. For questions about this policy, please send your comments and requests to:
Yalla Technology FZ-LLC
Address: Dubai Internet City (DIC) 16, United Arab Emirates (P.O. Box: 501913),
E-mail: [email protected].
If you have a dispute with us over privacy protection, you may find a way to resolve the dispute as described in "Applicable Law and Dispute Resolution" the Terms of Service.
We have provided translations of this Privacy Policy, but in the event of any conflict between the local language version and the English version, unless otherwise prescribed by applicable laws, the English version shall prevail.