Yalla Jackaroo Account Deletion Policy

[Special Note] Dear users, before you start Yalla Jackaroo account deletion process, we would like to make the following special instructions for you: Yalla Jackaroo will cease to provide this account with our high-quality and diversified products and services, which will inevitably bring inconvenience to you, especially the after-sales rights protection. Once your Yalla Jackaroo account is deleted, it cannot be restored. Please consider carefully before the deletion.

If you still decide to delete your Yalla Jackaroo account after careful consideration, please read carefully and fully understand this Yalla Jackaroo Account Deletion Policy (the "policy"). After accepting all its terms, please proceed with the next step according to our operation guidelines for deletion. By starting a deletion through the deletion method provided in Part 3, you are deemed to have accepted to sign and abide by the entire terms of this policy. If you need to use our services again after the deletion, you are welcome to re-register using your mobile phone number, email address or other methods allowed by us. At the same time, we also want to know about your experience with our products/services, and you can contact us by email to [email protected], so that we can further improve and perfect our products and services.

(If you still decide to delete your Yalla Jackaroo account, please continue to read below)

I.Please note: account deletion will have the following effects on you:

1.Once your Yalla Jackaroo account is deleted, you will not be able to log in to or use this account (including using this account as a third-party account to log in to other products), that is, you will not be able to log in/use/continue to use related products and services of Yalla Jackaroo through this account;

2.Once your Yalla Jackaroo account is deleted, all content, information, data, and records under the products and services of Yalla Jackaroo that you have logged in to and used with your account will be deleted or anonymized. You are also unable to retrieve, access, obtain, continue to use and recover them, and have no right to ask us to recover them (except as otherwise provided by laws and regulations or as otherwise required by regulatory authorities), including but not limited to:

  1. Personal information (such as usename) and linked information (such as third-party network platform account) under this account;
  2. Your personal information under this account (you are also no longer entitled to your user rights as set forth in the Yalla Jackaroo Privacy Policy, except as otherwise provided by laws and regulations);
  3. All other content, information, data and records.

3. By applying for account deletion, you accept to give up the rights and interests that have been generated but not fully consumed during the use of Yalla Jackaroo products and services as well as the expected benefits in the future. That is, once your Yalla Jackaroo account is deleted, we will clear all your rights and interests under this account, INCLUDING:

  1. All your membership/Pass rights, interests and levels that have not expired;
  2. Virtual currency and virtual goods purchased or recharged under your account;
  3. All your identity rights and interests in Yalla Jackaroo products and/or services;

4. Once your Yalla Jackaroo account is deleted, it cannot be restored (even if you apply to us to register your Yalla Jackaroo account again with the same registration methods with the same account after the deletion, the account will be a new one. Therefore, we kindly remind you to back up the contents you think need to be backed up in advance before applying for deletion;

5. Once your Yalla Jackaroo account is deleted, the relevant user agreement and other rights and compulsory documents signed between you and us shall be terminated accordingly (except those which have been agreed to continue to take effect between you and us or otherwise stipulated by laws and regulations);

6. Other results caused by Yalla Jackaroo account deletion.

II.Before you apply to us for the deletion of your account or are in the process of applying for the deletion, in order to protect your account security, property rights and interests, please check and ensure that such account you have applied for the deletion meets the following requirements, including:

1. This account is registered by you through our official channels in accordance with the Yalla Jackaroo Terms of Service and the specifications of the relevant platform;

2.There is no fund in the account, including but not limited to:

  1. All the funds in the account, including diamonds/gold coins that have been consumed (or you voluntarily give up these rights and interests);
  2. No outstanding orders in the mall transaction;
  3. No other outstanding transactions or orders/services provided but unpaid.

3. Other content that needs to be satisfied in order to protect your account security and property rights and interests.

You can first try to solve the above problems by yourself. If you fail to deal with them or have any doubts in the process, please contact us via Yalla Jackaroo- User Center- Feedback for assistance.

III.How to delete your Yalla Jackaroo account?

1.There are two entries to delete your Yalla Jackaroo account, take any one of your choice:

(1)In-App deletion:

  1. Log in to your account,
  2. click User Center, then
  3. select and click Delete Account.

    4. (2) Official website deletion:

  4. Open our official site (www.yallajackaroo.com),
  5. find Delete Account in the bottom of the home page, and then
  6. verify your account according to the instructions.

2. Once the account deletion initiation operation finishes, your account will enter a cooling-off period which is calculated as a fee settlement cycle (usually 30 days) from the date of initiation. Yalla Jackaroo will automatically complete the account deletion operation if you do not revoke the initiation. Please note that this operation is irreversible and your data will not be recovered after execution.

3. Other steps you should take should you wish to completely delete your account include disassociating your third-party network account from the Platform.

4. This policy contains the impact of account deletion on your rights and interests and other contents. Please read carefully and fully understand it and proceed with the next step of deletion after you accept all the contents of this policy;

5. To protect your account security and property rights and interests, we may need to authenticate your identity (for example, verify the mobile phone number or third-party account bound to this account) for deletion application to ensure that this account is registered by you.

For matters not covered in this policy, please refer to the Yalla Jackaroo Terms of Service, Yalla Jackaroo Privacy Policy, as well as all the rules and instructions related to Yalla Jackaroo during the deletion process. At the same time, you acknowledge and accept that: even if your Yalla Jackaroo account is deleted, it does not mitigate or exempt you from the relevant liabilities that you (may) need to assume in accordance with relevant laws and regulations, relevant agreements and rules.

If you have any problems in the process of Yalla Jackaroo account deletion that you cannot handle or have any doubts in the process, please contact Yalla Jackaroo customer service staff for assistance.

Any dispute arising out of or in connection with this policy, including any issues relating to the existence, validity or termination of this policy, shall be handled in accordance with the terms of the Yalla Jackaroo Terms of Service.